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Privacy · Effective 2026-05-12

Your information stays yours.

Plain-English version: the Smile Audit collects symptoms, ZIP code, and insurance plan to match you with a dentist. We do not store identifiable health records on the public site, and we do not sell your data.

What we collect

  • Symptoms you select in the audit
  • ZIP code (for matching)
  • Insurance plan name (no member ID)
  • Language preference
  • Optional: photo, only if you upload one

What we don't collect

  • Your name on the public site
  • Date of birth, SSN, insurance member ID
  • Your dental records (we are not a PMS)
  • Voice recordings without explicit consent
  • Any PHI without a signed BAA

How matching works

Your audit responses are processed locally or through a privacy-preserving pipeline. Matched-dentist suggestions are computed from the recognition tiers and your inputs (ZIP, symptoms, language, insurance). The match itself does not require an account.

Protected Health Information (PHI)

The public consumer site does not handle PHI. If you choose to share information with a matched dentist directly, that exchange is governed by the dentist's own HIPAA-covered practice — not by TheDentist.ai. We never pass identifiable health data to third-party AI vendors. De-identified, aggregated data may be used to improve the methodology.

AI-assisted content

The Smile Snapshot uses AI to generate plain-language explanations. Per California AB 3030, every AI-generated patient surface is labeled. Per SB 1120, clinical determinations require a licensed dentist — the snapshot is information, not diagnosis.

Voice and recording

We follow California Penal Code § 632 (two-party consent). If a future product surface records voice, consent is captured before processing, and raw audio is not retained after transcription.

Your rights

Contact

Questions, concerns, or requests: privacy@thedentist.ai.

© 2026 Levi AI Holdings LLC · Editorial Council chaired by Dr. Nick Levi, DDS · 30 years of San Francisco practice